As your container manufacturer & partner, we pride ourselves in our professionalism and sense of urgency in providing container solutions that fit you & your business.
1. Our Container Consultant will be your first point of contact
- Within 24 hours, you will be contacted by a Monarch Group Container Consultant.
- We will discuss your needs with you to best determine how Monarch can best support your unique packaging needs with our one-stop shop capabilities and collaborative approach.
2. Understanding project scope
- Custom solutions information:
- Bottle designs, product development, project timelines, quotation, annual volumes.
- Stock bottle information:
- Product samples, drawings, technical support, quotation, annual volumes.
3. Sourcing containers & bottles made quick and easy
We recognize your business often needs a quick response and we are committed to provide:
- Custom container quotation in 48-72 hours of request.
- Stock container quotation within 24 hours of request.
- Samples shipped within 24 hours of requests up to 6 samples via ground, subject to availability.
4. Simplifying your order process
Customer Service processes all orders via e-mail and will:
- Confirm all purchase orders within 24-48 hours.
- Acknowledge delivery dates within 24-48 hours of order confirmation. (Note: slight delays possible due to Covid19, please confirm with your Container Consultant.)
- Support you in scheduling order deliveries, arranging freight.
5. Product manufactured, shipped from major freight centers
Customers source freight easily & reliably due to our proximity to established and reliable freight lanes in the in Midwest & Northeast.
- Receive your products faster due to The Monarch Group’s proximity to major freight centers.
- Enjoy efficiency, economies, and environmental peace of mind.
6. Ensuring your container solutions fit.
After your initial production run, we will be in touch to ensure:
- Your product shipment met expectations.
- Our product performed on your lines & with your customers.
- Explore ways that The Monarch Group can support your goals, needs, & provide additional value.